Credit card issuer Synchrony partners with OpenAI to enable direct shopping in ChatGPT
Synchrony Financial, a credit card issuer for brands including Amazon, Walmart and Lowe's, is working with OpenAI to allow shoppers to buy products directly inside ChatGPT using their store cards. Synchrony's chief strategy officer, Maran Nalluswami, stated that full integration of payments into ChatGPT is expected to take six to twelve months. This marks one of the first major moves by a U.S. consumer lender to bring financing, payments, and rewards directly into an AI chatbot. Synchrony is also in discussions with other AI platforms, including Anthropic's Claude and Google's Gemini, for similar integrations.
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