Musk retweeted a post, stating that the Starlink service experience is excellent enough to change user loyalty to airlines. The tweet cited the experience of Kenny Totten, co-founder of AllFly, a customer with 14 years of Delta Air Lines loyalty and 7 years of Delta Diamond status. After experiencing Starlink on a United Airlines flight, he was deeply impressed by its high-speed internet service (downloading and uploading videos, working, developing applications), saying it was "like being at home on the internet." Totten is now considering choosing United Airlines more often.