BitMart Partners with MoonPay: Fiat Deposit Overview
BitMart is a global cryptocurrency exchange that offers users a variety of crypto asset trading services. To facilitate users in converting fiat currency into cryptocurrency, BitMart has partnered with MoonPay, a leading fiat-to-crypto payment solution provider. Through this integration, users can directly purchase various crypto assets such as Bitcoin (BTC), Ethereum (ETH), and USDT (USDT) using fiat currency, thereby simplifying the process of entering the crypto market.

It is important to note that this service is primarily for purchasing cryptocurrencies with fiat currency. Currently, the BitMart exchange does not directly support fiat withdrawals; users can only withdraw cryptocurrencies. Additionally, using MoonPay services requires users to complete a strict Know Your Customer (KYC) process.
Steps to Purchase Cryptocurrency on BitMart via MoonPay
Here are the detailed steps to make a fiat currency deposit and purchase cryptocurrency using the MoonPay service on the BitMart platform:

- Log in to your BitMart account: First, visit the official BitMart website and log in to your account. If you haven't registered yet, you'll need to complete the registration process first.
- Go to the "Buy Coins" interface: On the BitMart homepage navigation bar, find and click the "Buy Coins" option.
- Select MoonPay as the payment channel: In the list of payment channels that appears, select "MoonPay" as your fiat payment service provider.
- Select the cryptocurrency and amount to purchase: Choose the cryptocurrency you wish to purchase (e.g., USDT, BTC, ETH, etc.) and the fiat currency you will use (e.g., USD, EUR, CAD, etc.), then enter the amount you plan to purchase. Please note that MoonPay has minimum and maximum transaction limits; for example, the minimum limit for purchasing cryptocurrency with USD is typically $20, and the maximum limit is $12,000.
- Redirect to MoonPay and verify: The system will redirect you to MoonPay's website. On this page, you will need to enter your email address and receive a verification code for verification. Subsequently, please carefully read and agree to MoonPay's terms of service and privacy policy. Then, enter your basic information, including name, date of birth, billing address, and phone number, and complete phone number verification.
- Complete Identity Verification (KYC): MoonPay will require you to upload front and back photos of a government-issued identification document (such as a driver's license, passport, or national ID card) and perform a selfie liveness detection. This verification process is usually efficient, and you will receive an email notification upon completion. For users in certain countries or regions, it may also be necessary to provide a Social Security Number (SSN) or proof of address (such as utility bills or bank statements from the last three months).
- Choose a payment method: After completing identity verification, you can choose a supported payment method. MoonPay typically supports debit/credit cards (Visa and Mastercard) and Apple Pay, among others. Enter your bank card details (card number, expiration date, security code).
- Confirm purchase: Carefully review the order details, including the type and quantity of cryptocurrency purchased, the fiat amount paid, and any potential fees. After confirming everything is correct, click "Buy Now."
- Wait for transaction processing: After order confirmation, MoonPay will begin processing your purchase request. You will receive an email notification from MoonPay with a tracking link for the transaction status.
- Funds arrive: Once the purchase is completed and successfully processed, the cryptocurrency you purchased will be automatically deposited into your BitMart account. You can view your newly arrived assets on BitMart's "Assets" or "Funding History" page.
Key Considerations and Notes

- Supported Fiat and Cryptocurrencies: As of the time of writing, MoonPay supports up to 42 fiat currencies (including EUR, USD, CAD, AUD, HKD, etc.) and 42 cryptocurrencies (including BTC, USDT, ETH, BCH, LTC, XRP, etc.), providing users with a wide range of choices.
- Fee Structure: Cryptocurrency deposits on the BitMart platform are usually free. However, MoonPay, as a third-party service provider, charges a certain service fee for fiat-to-crypto transactions. Please refer to the MoonPay transaction page for specific rates. BitMart's own spot trading fees typically range from 0.1% to 0.6%, with futures trading fees charged separately, and discounts available when paying with the BitMart exchange token BMX.
- Transaction Limits: MoonPay sets minimum and maximum limits for single transactions. For example, the minimum limit for purchasing cryptocurrency with USD is $20, and the maximum limit is $12,000.
- Identity Verification (KYC): To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, MoonPay requires all users to complete identity verification. Users must be at least 18 years old to use this service.
- Fiat Withdrawal Restrictions: BitMart currently does not offer direct fiat withdrawal services. Cryptocurrencies purchased by users can be traded or withdrawn to other cryptocurrency wallets or exchanges.
- Regional Restrictions: MoonPay's services are not available in all countries and regions globally. For example, users in mainland China, Cuba, Iran, and some US states (such as New York and Hawaii) may not be able to use MoonPay's services. Users must confirm whether MoonPay services are supported in their jurisdiction and comply with local laws and regulations.












