Svmuu News: Gate posted on X in response to online rumors that user assets had been stolen, stating: “ The incident indicates that the customer initiated a withdrawal between 15:00 and 16:00 on July 7 (UTC+8) and reported the missing funds to online customer service at 17:00 on July 8 (UTC+8). Gate immediately activated its verification procedures. The incident is currently under urgent investigation. Preliminary assessments indicate this is an isolated case; there is no system security vulnerability, and the website is currently operating normally.
According to preliminary findings, it cannot be ruled out that this incident is related to a leak of the user’s personal information; specific details are still under investigation. Once the investigation is complete, Gate will disclose the details of this incident as soon as possible.
Additionally, unverified information regarding this incident has been widely circulated; we urge the public to exercise discernment.
Finally, we remind all users to ensure they log in to their accounts through official channels and enable two-factor authentication to safeguard their funds. Protecting the security of user assets remains Gate’s top priority.”