BofA maintained its Underperform rating and $160 price target for Salesforce, stating that while its latest earnings exceeded expectations, AI continues to erode its traditional business model, and the new AI business is not yet substantial enough to support a high valuation.
Bank of America analyst Tal Liani noted in an August 27 research report that Salesforce's total revenue for the second fiscal quarter increased by 10.8% year-over-year to $11.345 billion, slightly exceeding market expectations. However, its core "per-seat" business model continues to face structural erosion from agent-based AI. Although its Agentforce Annual Recurring Revenue (ARR) grew by over 240% year-over-year to $1.5 billion, it remains tiny relative to a revenue base of $46 billion and is unlikely to drive a valuation re-rating in the short term. Bank of America believes that Salesforce's current valuation is at the high end of its peers, presenting an asymmetric risk-reward profile.
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