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Goldman Sachs Meeting Minutes: Etsy, Booking.com, and other companies disclose AI commercialization progress, applied to improve efficiency and customer service.
Key takeaways from day two of the Goldman Sachs Communacopia+ Technology Conference: Etsy management stated that AI has enabled deeper understanding of inventory and buyers, improving product recommendations and conversion rates. Booking.com disclosed tangible benefits from AI in customer service and software development, and is collaborating with cloud vendors and generative AI companies to test product evolution.
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Source：华尔街见闻 · Source Link
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