According to a live update from Al Jazeera relaying a statement from Microsoft on Friday, the mail queue affected by the outage has significantly reduced and is approaching normal levels. Microsoft stated that improvements have expanded in North America, steady recovery continues across most of Europe, and recovery signals have emerged in the Asia-Pacific region; some users may still experience intermittent access issues or email delays. The improvement in the mail queue is a newly reported development and does not yet mean that all services or all regions have fully recovered.