Walmart AI training programs increase employee confidence
Walmart stated that its AI training programs, in collaboration with OpenAI and Google, are helping its 2.1 million employees increase their confidence in using AI and digital tools. Based on over 1.7 million survey responses, 77% of Walmart's office employees feel confident using AI tools, and 84% of its U.S. frontline employees feel confident using digital tools. Maren Waggoner, the company's Chief People Officer, noted that over the past 13 months, Walmart has provided free AI certification and training programs to its employees, with those participating in OpenAI training experiencing a 27% increase in AI confidence.
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