According to Al Jazeera, citing a response from Amtrak on X, the national passenger railroad's website and app experienced error messages, and some customers had difficulty reaching customer service. The company stated that ongoing aviation operational issues have resulted in higher-than-normal call volumes, and advised users to try again later. The response did not provide figures for increases in rail passenger traffic or ticket sales, nor did it confirm whether the surge in call volume was the technical cause of the website and app errors.