The Chinese e-commerce giant's food delivery unit announced the launch of a smart helmet that integrates an AI-driven voice assistant with a camera. This initiative follows similar deployments by rivals Alibaba Group Holding and Meituan, all aiming to enhance rider safety and improve delivery efficiency. The device is designed to minimize distractions in poor weather, allowing couriers to manage orders, communicate with customers, and complete tasks using voice commands instead of smartphones. It also provides turn-by-turn voice prompts and AI-assisted features like automatically reading delivery instructions and flagging potential hygiene issues during order collection.