Marc Benioff previously stated that claims of AI leading to massive job losses in tech were false, noting that Salesforce's software engineers were being augmented, not replaced, by AI. However, June AI, a company he invested in, was co-founded in 2025 by former Salesforce executives and focuses on deploying AI agents to automate tasks and integrate AI into business operations. Benioff himself admitted in an August 2025 interview that Salesforce's AI agents had replaced some human staff in its customer support channels, leading to a reduction in support personnel from 9,000 to 5,000. Analysts point out that while AI may not trigger a "doomsday" for the SaaS (Software as a Service) industry, it could enable the software industry to create more value with fewer people, thereby impacting employment for software professionals.